Castlecrag Private Hospital
Part of Ramsay Health Care

Castlecrag Private Hospital Visiting Hours

When you visit our hospital, you’ll need to use the state government check-in app. Due to the evolving COVID-19 situation in Australia, we also recommend checking if any visitor restrictions are in place before coming to hospital. You can do this by calling us or checking our COVID-19 information page.

Daily 11:00AM to 12:00PM and 6:00PM and 7:00PM

Information for visitors and Day Stay Patients

We are asking for your understanding that you consider not visiting the hospital unless you are an immediate family member or carer of the patient. In order to protect our patients, staff and doctors, we are restricting non-essential visitors. For day stay patients accompanying visitors will not be allowed in clinical areas. Please contact the hospital if further information is required.

Patients may each have a maximum of two visitors per day and only one visitor allowed at in the room at any one time.

Visitors will be screened upon entry to the hospital and will not be able to visit if they:

  • Are unwell with any cold or flu like symptoms, even a runny nose.
  • Have travelled from overseas in the past two weeks.
  • Have been identified as close personal contact with a confirmed case.
  • Have been in close contact with a suspected case.

This screening point also applies to any essential contractors or representatives who need to attend a Ramsay facility in order to attend site meetings, prepare reports, or assess equipment for any reason.

For safety reasons, we are also implementing the following restrictions:

Hospitals will be restricting children under the age of 16 years from visiting the facility (exceptions can be considered on a case-by-case basis in discussion with the nurse in charge).